Acceptable Public Behavior

• Customary greeting: shaking hands- there are different handshakes for different relationships. (i.e. when shaking hands with someone of elder status, grasp their right hand with the left hand)

• Conservative and formal behavior in business situations.

Business Attire

• Women: conservative dresses or skirts

• Men: Western fashion, much of clothing is imported from Britain. A two-or-three-piece suit with tie. When dining in a restaurant, a jacket and tie is standard.

Conversations and Networking

• Kenyan communication network is often unreliable, and you may need to make several attempts to nail down dates and times.

• Official languages are English and Kishwahili.

Meetings, Presentations, and Negotiation Tactics

• No special rules of etiquette or formality in business settings here.

• Expect to spend a brief period in a nonbusiness conversation at the start of the meeting.

• Use of first names at an early stage of a business relationship is not unusual.

• You will need to develop a relationship based on mutual trust and friendship before a working relationship will develop.

Dinner Etiquette

• No special rules of etiquette to be aware of, with the exception of Muslim or other religious dietary restrictions, which you should ascertain before hosting someone a meal.

• Don’t forget jacket or tie if the dinner is held at a restaurant.

Source

www.worldtradepress.com