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Business Communication Courses
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  Courses in the College of Business
  • Business Communication I 
  • (150:113)

    This skills based course introduces the student to the range of communication methods and forms required in a typical business environment.  Topics and activities include written letters, memos and formal reports, software supported presentations, project team communications, interpersonal communication, email and web based business documents, professional image and job search communications. 

  • Communication Management
  • (150:114)

    This course focuses on issues of communication management, including internal communication flow, external corporate communications, communication aspects of functional operations, and personal information management.  Students will target a specific issue of communication in a client business and prepare an analytical report. 

  • Topics: (Various)
  • (150:280)


    One unit courses are offered in most MBA modules.  Topics change each module but have included Crisis Communication, Team Facilitation, Persuasive Presentations, and Communication in the Contemporary Organization.  Contact the MBA program for information on current offerings.

 
  Electives in Communication and Professional Writing
  • Interpersonal Communication (48C: 004)

  • Study of communication in relationships; exploration and experience with concepts and processes involved in one-to-one communication.  Every business environment includes multiple interpersonal relationships; when you have a job you can't just stop interacting with the people you don't like.  This is a class in which to learn how to maintain productive communication even with people you don't know very well.
  • Group Processes (48C:031)

  • Principles of small group communication with application to various group structures.  When you join a business organization you join a team.  This class offers the basic principles of team dynamics, which will help you to understand why work teams function the way they do.  This course would be particularly useful for students in MIS or accounting who expect to be working in development or audit teams.
     
  • Argumentation and Debate (48C:074)

  • Examination in detail of theories of argumentation and debate, emphasizing evidence and reasoning.  This class can be a lot of work, but it's a must for anyone who plans to go into any kind of legal or political career, or aspires to top level corporate management.  If you can learn to apply rigorous critical thinking in the battle of a debate, you'll be well prepared to defend your ideas in any business meeting.
     
  • Organizational Communication (48C:132)

  • Study of communication channels and patterns that occur in large organizations where personnel are largely independent.  Most business careers are conducted in the world of large organizations, and career success can often depend on your ability to understand and negotiate the complex communication involved in "organizational politics."  This is a course for anyone who expects to be working for a large company.
     
  • Negotiation Processes and Techniques (48C:137g)

  • Examination of negotiation as it affects individuals in the life experience and techniques for development of bargaining abilities.  Students who are preparing themselves for careers in sales, purchasing, finance, real estate or management will find this course useful.
     
  • Interviewing (48C:139)

  • Interviewer and interviewee functions in business and professional settings.  This is an especially useful class for HR and Marketing majors who expect to be doing hiring, employee counseling, or consumer research.  Students in virtually every major will  find it helpful as a preparation for job hunting interviews.
     
  • Listening (48C:141g)

  • Study of the theory and process of listening, methods of improving skills, and career applications.  Employers consistently list listening as one of the most important communication skills for business success.  Management majors, in particular, will find this to be a useful course.
     
     
  • Business and Professional Oral Communication (48C:173)

  • Exploration of theories and experiences in business and professional dyadic, small group, and public communication situations, with emphasis on developing individual communication skills and professionalism.
     
     
  • Persuasion (48C:178g)

  • Examination of relationships between speech communication and change in belief/action patterns: emphasis on study of drives, motives, and attitudes as these are influenced by speech.  This is serious study of how to motivate people with words--excellent background for marketing or sales professionals.
     
     
     
  • Public Relations: Integrated Communications (48P:184g)

  • Study of the strategies and practice of the skills needed to practice "Integrated Communications", which includes the use of public relations in the mix of the marketing communication within organizations.
     
     
  • Persuasion and Proposal Writing (620:104)

  • Writing and editing major types of persuasive prose in professional writing settings: reviews and evaluations; problem-analysis-and recommendation reports; proposals.  Management- level persuasiveness is built on these documents, but anyone who will write up sales proposals, client reports or business analysis will find this course enormously helpful.
     
     
  • Technical Writing (620:105g)

  • Writing a variety of technical documents with emphasis on definitions and instructions, manuals and handbooks.  Attention to audience, purpose, organization of presentation, format, objective language, efficient style. This is an excellent course for anyone in MIS or training.  Principles of systematic, instructional prose are useful for anyone who will have to explain complicated financial data to employees or clients.
     
     
  • Professional Editing (620:107g)

  • History and theory of editing with applications to scholarly and professional settings.  Editing and proofreading documents for technical accuracy, format, grammar, and styles.  For the serious writer who is targeting a career in corporate writing, technical documentation or sales support.
     
     
  • Professional Writing Workshop (620:177)

  • Project teams manage significant professional writing assignments from initial information gathering and design to final publication and distribution.  Emphasis on professional practice and production teamwork.  When you do engage in serious business writing, it will nearly always involve a team.  This isn't easy work, but it's the real world.
 
  Certificates and Minors in the  Areas of Communication
  • Minor in Business Communication 
  • (Department of Communication Studies)
     
  • Training and Development in Business Certificate 
  • (Department of Management)
     
     
  •  Certificate in Leadership Foundations 
  • (College of Humanities and Fine Arts)
  • Conflict Resolution Certificate 
  • (College of Social and Behavioral Science)
  • Certificate in Professional Writing 
  • (Department of English)