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Recent Faculty Publications for the Marketing Department
Bunker, Matthew
Bunker, Matthew P. and Dwayne Ball (2008). Grudge-Holding: Measurement, Antecedents, and Consequences. Journal of Services Marketing, 22 (1), 37-47.
Bunker, M.P. (2008). The Importance of Understanding Different Complaint Themes' Impact on Commitment. International Journal of Consumer Studies, 32 (6), 628-632.
Bunker, Matthew P. and Matthew S. Bradley (2007). Understanding Customer Powerlessness Using an Internet Complaint Site. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 20 54-71.
Clayson, Dennis
Clayson, D., Haley, D. & Smith F. (2008). Review: Improving the Quality of Finance Majors but Developing a Complementary Synergistic Partnership. Advances in Financial Education, 6 (4), 28-42.
Clayson, D. E. (2007). Conceptual and Statistical Problems of Using Between-Class Data in Educational Research. Journal of Marketing Education, 29 (1), 34-38.
Clayson, Dennis E. (2007). Test Item File: Consumer Behavior. Saddle River, NJ: Pearson Prentice Hall.
Clayson, D. E., Frost, T. F., & Sheffet, M. J. (2006). Grades and the Student Evaluation of Instruction: A Test of the Reciprocity Effect. Academy of Management Learning & Education, 5 (1), 52-65.
Clayson, D.E. (2006). Test Item File: Consumer Behavior. Upper Saddle, NJ: Pearson: Prentice Hall.
Clayson, D. E., & Sheffet, M. J. (2006). Personality and the Student Evaluation of Teaching. Journal of Marketing Education, 28 (2), 149-160.
Clayson, D. E. (2005). Within-Class Variability in Student-Teacher Evaluations: Examples and Problems. Journal of Innovative Education, 3 (1), 109-124.
Clayson, D. E.. & Haley, D. A. (2005). Marketing Models in Education: Students as Customers, Products, or Partners. Marketing Education Review, 15 (1), 1-10.
Clayson, D. E. (2005). Performance Overconfidence: Metacognitive Effects or Misplaced Student Expectations. Journal of Marketing Education, 27 (2), 122-129.
Clayson, D. E. (2004). A Test of Reciprocity Effects in the Student Evaluation of Instructors in Marketing Classes. Marketing Education Review, 14 (2), 11-21.
Iyer, Karthik
Buttermann, G., Iyer N.S. Karthik, & Germain, Richard (2008). Contingency Theory "Fit" as Gestalt: An Application to Supply Chain Management. Transportation Research Part E: Logistics and Transportation Review, 44 (6), 955-969.
Iyer, Karthik N.S., and Richard Germain (2007). Supply Chain Analytic Capability: Environment and Performance. Special issue on Real-Time Supply Chain Optimization and Execution, Journal of Integrated Supply Management, 3 (3), 302-320.
Germain, Richard, & Karthik N.S. Iyer (2006). The Interaction of Internal and External Integration in Predicting Performance. Journal of Business Logistics, 27 (2), 29-52.
Iyer, Karthik N.S., Vincentia A. Claycomb, and Richard Germain (2005). Predicting the Level of B2B E-commerce in Industrial Organizations. Industrial Marketing Management, 34 (3), 221-234.
Iyer, Karthik N.S., Richard Germain, and Gary L.Frankwick (2004). Supply Chain B2B E-commerce and Time-based Delivery Performance. International Journal of Physical Distribution and Logistics Management, 34 (8), 645-661.
Klassen, Mike
Klassen, Michael L. (2007). Bad Religion: The Psychology of Religious Misbehavior. Lanham, Maryland 20706: Rowman and Littlefield - University Press of America.
Rawwas, Mohammed
Rawwas, Mohammed Y.A., Kazuhiko Konishi, Shoji Kamise, and (2008). Japanese Distribution System: The Impact of Newly Designed Collaborations on Wholesalers' Performance. Industrial Marketing Management, 37 (1), 104-115.
Swaidan, Ziad, Mohammed Rawwas, and Scott Vitell (2008). The Relationship Between Culture and Moral Ideologies. Journal of Marketing Theory and Practice, 16 (2), 127-138.
Swaidan, Ziad, Mohammed Rawwas, and Scott Vitell (2008). The Relationship Between Culture and Moral Ideologies. Journal of Marketing Theory and Practice, 16 (2), 127-138.
Rawwas, Mohammed Y.A., Kazuhiko Konishi, Shoji Kamise, and Jamal Al-Khatib (2008). Japanese Distribution System: The Impact of Newly Designed Collaborations on Wholesalers' Performances. Industrial Marketing Management, 37 (3), 104-115.
Rawwas, Mohammed Y.A. Ziad Swaidan, and Hans Isakson (2007). A Comparative Study of Ethical Beliefs of MBA Students in the U.S. and Those in Hong Kong. Journal of Education for Business, 82 (3), 146-158.
Rawwas, Mohammed Y.A., Swaidan, Ziad and Jamal Al-Khatib (2006). Does Religion Matter? A Comparison of the Ethical beliefs of Marketing Students of Religious and Secular Universities in Japan. Journal of Business Ethics, 65 (1), 69-86.
Al-Khatib, Jamal, Scott Vitell, Richard Rexeisen, and Mohammed Y.A. Rawwas (2005). Inter-Country Differences of Consumer Ethics in Arab Countries. International Business Review , 14 (4), 101-123.
Rawwas, Mohammed Y.A., David Strutton and Jamal Al-Khatib (2005). Consumer Buying Decision Process: Sources of Pre-Versus Post-Purchase Perceptions of Health Organisations. Journal of Consumer Behaviour, 4 (3), 357-383.
Al-Khatib, Jamal, Angela Stanton, & Mohammed Y.A. Rawwas (2005). Ethical Segmentation of Consumers in Developing Countries: A Comparative Analysis. International Marketing Review, 22 (2), 225-246.
Rawwas, Mohammed Y.A. Swaidan, Ziad and Mine Oyman (2005). Consumer Ethics: A Cross-Cultural Study of The Ethical Beliefs of Turkish and American Consumers. Journal of Business Ethics, 57 (2), 183-195.
Rawwas, Mohammed Y.A., Jamal Al-Khatib, and Scott Vitell (2004). The Ethical Beliefs of American and Chinese Business Students: A Cross-Cultural Comparision. Journal of Marketing Education, 26 (1), 89-100.
Al-Khatib, Jamal, Mohammed Y.A. Rawwas, and Scott Vitell (2004). Organizational Ethics in Developing Countries: A Comparative Analysis. Journal of Business Ethics, 55 (4), 307-320.
Swaidan, Ziad, Mohammed Y.A. Rawwas, and Jamal Al-Khatib (2004). Consumer Ethics: Moral Ideologies and Ethical Beliefs of a Micro-Culture in the U.S.. International Business Review, 13 (6), 749-761.
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